banner
  

Valid XHTML 1.0 Transitional

Valid CSS!

Site Designed and Hosted by SERCA

 
SERCA 
    
 
BSB07

 
Business Services Training Package
 

Suitable for Small Business, Frontline and Business management.

NOTE: The cross 'X' indicates that the resource is available for distribution and transmission. The asterix '*' indicates that the UOC is Not Yet Available (NYA)
 
Code Product Name Learning Assessment
1 BSBADM409A Coordinate business resources X X
2 BSBADM502A Manage meetings X X
3 BSBCUS301A Deliver and monitor a service to customers X X
4 BSBCUS401A Coordinate implementation of customer service strategies X X
1 BSBCUS402A Address customer needs X X
2 BSBCUS402A Address customer needs X X
3 BSBCUS501A Manage quality customer service X X
4 BSBFIM501A Manage budgets and financial plans X X
5 BSBHRM402A Recruit, select and induct staff X X
6 BSBHRM504A Manage workplace planning X X
7 BSBINN301A Promote innovation in a team environment X X
8 BSBMGT401A Show leadership in the workplace X X
9 BSBMGT402A Implement operational plan X X
10 BSBMGT403A Implement continuous improvement X X
11 BSBMGT502A Manage people performance X X
12 BSBMGT515A Manage operational plan X X
13 BSBMGT516A Facilitate continuous improvement X X
14 BSBMKG413A Promote products and services X X
15 BSBOHS201A Participate in OHS processes X X
16 BSBOHS407 Monitor a safe workplace X X
17 BSBMGT515A Manage operational plan X X
18 BSBOHS509A Ensure a safe workplace X X
19 BSBPRO301A Recommend products and services X X
20 BSBREL402A Build client relationships and business networks X X
21 BSBRSK501A Manage risk X X
22 BSBSMB401A Establish legal and risk management requirements of small business X X
23 BSBSMB402A Plan Small business finances X X
24 BSBSMB403A Market the small business X X
25 BSBSMB404A Undertake small business planning X X
26 BSBSMB405A Monitor and manage small business operations X X
27 BSBSMB406A Manage small business finances X X
28 BSBSMB407A Manage a small team X X
29 BSBWOR301A Organise personal work priorities and development X X
30 BSBWOR401A Establish effective workplace relationships X X
31 BSBWOR402A Promote team effectiveness X X